Choose your operating layer
Troubleshoot with more signal, less guesswork.
Start with a focused case workspace, then add the history, manuals, diagnostics, and team context your operation needs.
Built for the point of work
Keep the next best test, the machine context, and the final report in one place.
Free
A clear first step for occasional case work.
$0/month
- 5 cases per month
- Structured troubleshooting notes
- Personal case workspace
Technician
For technicians who need every case within reach.
$19.99/month
- Unlimited cases
- Searchable case history
- Service and repair reports
- Everything in Free
Pro
Most capable
For teams diagnosing complex equipment in the field.
$39.99/month
- Everything in Technician
- Equipment manuals at the point of work
- Photo attachments on every case
- Advanced diagnostic paths
Team
For crews that share knowledge across every shift.
$149/month
- Everything in Pro
- Multi-seat sharing
- Shared troubleshooting context
- One workspace for the whole crew
- Cancel anytime
- Start with five free cases
- Built for field-ready workflows
See what unlocks at each level
Every tier keeps the diagnosis structured. Higher tiers add the context and collaboration that compound over time.
| Features | Free | Technician | Pro | Team |
|---|---|---|---|---|
| Casework | ||||
| Cases per month | 5 | Unlimited | Unlimited | Unlimited |
| Case history | Not included | Included | Included | Included |
| Service reports | Not included | Included | Included | Included |
| Diagnostic context | ||||
| Equipment manuals | Not included | Not included | Included | Included |
| Photo attachments | Not included | Not included | Included | Included |
| Advanced diagnostics | Not included | Not included | Included | Included |
| Collaboration | ||||
| Multi-seat sharing | Not included | Not included | Not included | Included |
All prices are in USD and billed monthly. Taxes may apply.